Java Runtime Environment (JRE) - J2SE50 - error 1311 on installation

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FS2005
Posts:2
Registered: 2/3/05

J2SE50 - error 1311 on installation
Feb 3, 2005 6:53 AM

Hi,

Upon installation of the J2SE Runtime Environment 5.0, I receive error message 1311 - source file not found (C:\WINDOWS\Installer\MSI69.tmp).

I?ve been looking for info on this 1311 error message, and it?s widely commented. The main cause would be Norton Antivirus that prevents installing. But disabling it, doesn?t help me.

What can I do?

Many thx!

ChuckBing
Posts:13,470
Registered: 4/7/01

Re: J2SE50 - error 1311 on installation
Feb 3, 2005 11:37 AM (reply 1 of 7) (In reply to original post )

Were you installing using the online installer? If so, try again using the offline version, as it downloads a full up-to-date Microsoft Installer package.

FS2005
Posts:2
Registered: 2/3/05

Re: J2SE50 - error 1311 on installation
Feb 3, 2005 11:53 AM (reply 2 of 7) (In reply to #1 )

I was indeed trying the online installation (plugin for Mozilla Firefox). Even when I tried to manually download the installation package, the server didn?t reply. Is there an alternative to download this package?

ChuckBing
Posts:13,470
Registered: 4/7/01

Re: J2SE50 - error 1311 on installation
Feb 3, 2005 12:30 PM (reply 3 of 7) (In reply to #2 )

No, the stuff you see is it. Are you saying that Sun's website would not download the (rather large, about 40 mb) offline package? It's just an exe file that when clicked, installs Java.

If the d/l fails using FF, try IE. Ther's been no problems getting the d/l, afaik.

loveonline
Posts:1
Registered: 2/5/05

Re: J2SE50 - error 1311 on installation
Feb 5, 2005 6:57 AM (reply 4 of 7) (In reply to #3 )

i know java

manoooo
Posts:1
Registered: 3/28/05

Re: J2SE50 - error 1311 on installation
Mar 28, 2005 10:46 PM (reply 5 of 7) (In reply to #1 )

error 1311. source file not found: c:\windows\installer\msi32.tmp

redmore
Posts:1
Registered: 6/20/05

Re: J2SE50 - error 1311 on installation
Jun 20, 2005 9:41 AM (reply 6 of 7) (In reply to #5 )

Check your security settings. Looks like you're not being allowed to save a file.

amorrow@earthlink.net
Posts:352
Registered: 7/18/03

Re: J2SE50 - error 1311 on installation
Jun 21, 2005 1:57 PM (reply 7 of 7) (In reply to #6 )

Here is another product with that sometimes get that 1311 InstallShield error code:

http://support.wolfram.com/mathematica/systems/windows/general/install_error1311.html

You may want to try the "off-line" installation. It is a big download, but once you got it, maybe some of the permission problems will go away.

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